Return & Refund Policy
1. Eligibility for Returns
- Products must be returned within 7 days of delivery.
- Items must be in their original condition, unused, and with all original packaging.
- Customized or special-order products are non-returnable unless defective.
2. Defective or Damaged Products
- If a product is defective or damaged upon delivery, please contact us within 7 days with details and photos.
- We will inspect the item and, if approved, provide a replacement or refund.
3. Return Process
- Contact our customer support team at [email:bheemassales@gmail.com] with your order details.
- Receive a Return Authorization and instructions for shipping the item back.
- Ship the product securely to the provided address.
- Once received and inspected, we will process your refund or replacement.
4. Refunds
- Approved refunds will be processed via the original payment method.
- Refunds may take 7–10 business days to appear in your account.
- Shipping charges are non-refundable unless the return is due to a defective or incorrect product.
5. Exchanges
- Exchanges are handled like returns. The product must meet the return eligibility criteria.
- Replacement products will be shipped once the returned item is received and inspected.
6. Contact Us
For returns, refunds, or exchanges, please contact:
- Email:bheemassales@gmail.com
- Phone: [Insert Phone Number]
- Address: No.31/32, 1st Floor, Thottaran Koil Street, Kattoor, Coimbatore – 641009
